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Client Confidentiality Policy

Client Confidentiality Policy

No information regarding a client will be shared or distributed.

Exceptions to Confidentiality

There are exceptional circumstances where confidentiality may need to be breached, and disclosure of client information may become necessary. These circumstances include:

1. Risk of Harm: If Ashwini, in her professional judgment, believes that a client poses a risk of harm to themselves or others, it may be necessary to disclose relevant information to ensure the safety and well-being of all individuals involved.

2. Reporting Abuse or Neglect: If a client discloses information indicating that a vulnerable person, such as a child or dependent adult, is suffering from neglect or abuse, it is Ashwini's ethical responsibility to report this information to the appropriate authorities to protect the individual.

3. Consultation with Other Care Providers: In certain situations, it may be deemed necessary and appropriate to consult with a client's treating physician, therapist, or other care providers. However, this will only be done after obtaining the client's consent and ensuring that all necessary privacy and confidentiality protocols are followed.

To facilitate effective communication and ensure clients' well-being, they are requested to provide contact details for their primary physician, therapist, or care provider. Additionally, clients may choose to provide an emergency contact number for immediate support if needed. These measures are implemented to prioritize the safety and overall care of the clients in a respectful and professional manner.

Who Ashwini Might Disclose Information To

Depending on the nature and level of risk involved, the following appropriate authorities or professionals may be contacted:

- Local Authority Safeguarding Services: If there is a concern regarding the safety and well-being of a client or someone they disclose information about, local authority safeguarding services may be contacted to ensure necessary interventions and support are provided.

- Client's General Practitioner (GP): In some cases, it may be necessary to notify a client's GP about the situation to ensure their overall healthcare needs are taken into consideration and to collaborate on any required interventions or support.

- Client's Primary Mental Health Provider or Therapist: If a client has a designated mental health provider or therapist, it may be appropriate to consult with them to gain further insights into the client's well-being, treatment plan, and any additional support that may be beneficial.

- Police: If there is an immediate risk of harm to the client or others, involving law enforcement may be necessary to ensure the safety and protection of all individuals involved.

These actions are taken in accordance with professional and legal obligations to prioritize the safety and well-being of the client and those around them. Confidentiality will be respected as much as possible within the bounds of ensuring appropriate care and support.

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